Vivantio offers a flexible ITSM software solution that can be used by service teams across multiple departments within the same company while keeping data secure. When Roles and Permissions are enabled in our ITSM platform, you can determine who and what departments can perform certain operations and access particular (e.g., confidential) data within the system. In this video, Lauren, our content marketing specialist, provides an overview of the roles and permissions capabilities within the Vivantio platform.

Lauren Saalmuller

by Lauren Saalmuller

Lauren joined the Vivantio marketing team as a content specialist in 2019 and has a background in marketing, content creation, and journalism.