G2 recognizes Vivantio as a High Performer and Momentum Leader for Fall 2021 Report
Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, was recognized as a Higher Performer and Momentum Leader in several categories in the G2 2021 Fall Report. G2 is a product review platform where verified users review, rank and share experiences and feedback on various services and software products.
As a top performer on G2, Vivantio ranks highly in customer satisfaction and averages 4.2 out of 5 stars, with customers rating Vivantio most highly for ease-of-use, quality of support and configurability. For G2's 2021 Fall Report, Vivantio was noted as a High Performer in the United Kingdom, Mid-Market and Overall Categories. Vivantio continued to be recognized as Momentum Leader as well.
Vivantio leverages proven approaches and frameworks (ITIL V4) with a unified service management platform empowering companies to take charge and reduce operational costs, improve response times, meet performance objectives and elevate the customer experience.
"Vivantio ticks all of the boxes. The system does all aspects of the ITIL processes required for my business. It's straightforward to configure and set up; you can make it as simple or complex as you need depending on your business requirements.”
– G2 Reviewer, Administrator, Leisure, Travel & Tourism
Vivantio’s success can be attributed to consistently providing best value with unique, flexible licensing, quick-response customer satisfaction and support, and a feature-rich, configurable platform that can be adapted to any growing business's needs. You can check out our latest reviews on G2 here.
To see why customers rate Vivantio so highly, book a demo today.
Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the power of enterprise-level software with the flexibility of a cloud-based solution, Vivantio is the only unified service management solution that empowers teams through rapid configurability enabling effortless operations and elevating the customer experience for future-ready businesses
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