--- title: "Service Management Blog: Trends, Innovations, and Best Practices | Vivantio | ITIL Certification" description: ITIL Certification | Vivantio's Service Management Blog featuring Trends, Innovations, and Best Practices --- - US: +1617-982-0390 - UK: +44-1934-424840 - [info@vivantio.com](mailto:info@vivantio.com) [![2020-Vivantio-Logo](https://blog.vivantio.com/hubfs/_logos/2020-Vivantio-Logo.svg) ![2020-Vivantio-Logo](https://blog.vivantio.com/hubfs/_logos/2020-Vivantio-Logo.svg)](https://www.vivantio.com/) [![Demo](https://no-cache.hubspot.com/cta/default/386968/18cc99c9-8a1d-44b3-9f67-d1c1a7f0a3e5.png)](https://cta-redirect.hubspot.com/cta/redirect/386968/18cc99c9-8a1d-44b3-9f67-d1c1a7f0a3e5) ###### 1 min read ## [ITIL 4 Certification and more - Vivantio Vibe Podcast](https://blog.vivantio.com/itil-4-certfication-and-more-vivantio-vibe-podcast) By [Staff Writer](https://blog.vivantio.com/author/staff-writer) on 12/16/21 11:23 AM It's time to say goodbye to ITIL v3 as the well-respected framework of best practices and processes is officially retired at the end of 2021.   ![fatma](https://blog.vivantio.com/hs-fs/hubfs/Podcast/fatma.jpg?width=150&name=fatma.jpg) So, what are you options now?  Are you looking to build up your credits before time runs out? Or maybe you want to start fresh with the ITIL 4 Foundation course and certification?  In this episode of the Vivantio Vibe Podcast, our Director of Digital Marketing and host Todd Carruth visits with [Best Practices Consultant Fatma Ozcan](https://www.linkedin.com/in/fatmaozcan/) about the ins and outs of ITIL certification - what's available, what's about to expire and how you can find the best deal on training. You can listen below or download wherever you get your favorite podcasts including [iTunes](https://podcasts.apple.com/us/podcast/vivantio-vibe-podcast/id1565433938) or Spotify.    Fatma Ozcan is the admin for the largest [ITIL-based group on LinkedIn](https://www.linkedin.com/groups/51930/). You can reach her directly through her email at: [fatma@bestpracticeconsulting.co.uk](mailto:fatma@bestpracticeconsulting.co.uk)or schedule a personal meeting to find out your best options for training and certification [here](https://calendly.com/bpcfatma/15-minute-recruitment-training-requirements-discussion?month=2021-12). Are you looking to empower your teams and elevate the customer experience? Click below to get your free consult and demo from Vivantio.  [![FREE DEMO](https://no-cache.hubspot.com/cta/default/386968/e385cd3e-7a26-488c-b239-a9633540d14f.png)](https://cta-redirect.hubspot.com/cta/redirect/386968/e385cd3e-7a26-488c-b239-a9633540d14f)   ###### Topics: [ITIL](https://blog.vivantio.com/topic/itil) [podcast](https://blog.vivantio.com/topic/podcast) [ITIL v3](https://blog.vivantio.com/topic/itil-v3) [ITIL Certification](https://blog.vivantio.com/topic/itil-certification) [All posts](https://blog.vivantio.com/all) [![2020-Vivantio-Logo-Reverse-Master](https://blog.vivantio.com/hs-fs/hubfs/_logos/2020-Vivantio-Logo-Reverse-Master.png?width=200&height=50&name=2020-Vivantio-Logo-Reverse-Master.png "2020-Vivantio-Logo-Reverse-Master")](https://www.vivantio.com) Copyright © 2022 Vivantio | All Rights Reserved - [Terms of Use](https://www.vivantio.com/terms-and-conditions/) - [Privacy Policy](https://www.vivantio.com/privacy-policy/)