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Take a Tour of Vivantio

By Staff Writer on 9/9/21 4:31 PM

Are you ready to elevate your CX?  We have an easy way for you to experience the award-winning Vivantio platform with no obligation, no phone calls and no email.  It's our free self-guided tour that shows you how to: 

Discover the Vivantio difference at your own pace and get ready to elevate your customer experience. 

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Vivantio provides a comprehensive suite of SaaS service management products that cover multiple customer service areas including IT ticketing, help desk, service desk, IT service management, asset management and enterprise service management, all backed by proven industry frameworks, such as ITIL.

With Vivantio, companies can manage incoming email, track messaging histories, route tickets to the right teams or employees, escalate critical issues, conform with scheduling, prioritize tickets and integrate with other service tools – all powerful, automated actions designed to increase efficiency across companies’ service teams.

Check out the free tour or better yet, schedule your own personal demo and get one step closer to delivering breakthrough customer service. 

Topics: ITSM Reporting Self-Service Service Ticket Software tour

Video: Ways to Set Up and View Tickets Within Vivantio

By Melissa Faletra on 9/6/19 9:00 AM

 

Vivantio offers customizable service management software, meaning that users can mold our platform to meet their needs. Vivantio provides several ways to view tickets based upon technician preference and the type of customer service requests being fulfilled. Check out this video to learn more.

Topics: Service Management Video Service Ticket Software